Privacy Policy

At ARVISTA.PK, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains what information we collect, how we use it, and the choices you have concerning your data when you use our WebAR platform.

1. Information We Collect

We may collect various types of information depending on how you interact with our platform:

• Account & Registration Information: When you sign up, we collect your name, email address, company name, and password to establish your account.
• Contact & Inquiry Information: If you use our contact forms, we collect the details you provide, such as your phone number, city, and message content.
• 3D Model & Product Data: We collect and process the 3D files (.glb, .usdz, etc.), images, and metadata you upload to generate AR experiences.
• Technical & Usage Information: When accessing the AR viewer or dashboard, we may collect basic server log data to ensure functionality and security.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Operation: To host, process, and serve your 3D models and AR links to your customers.
• Account Management: To verify your identity, secure your login, and manage your subscription.
• Platform Improvement: To monitor system performance, fix technical issues, and improve our rendering pipelines.
• Communication: To respond to your inquiries, provide technical support, and send critical system updates.

3. Cookies and Tracking Technologies

We only use essential session tokens required to maintain authentication states across the platform.

4. Data Sharing and Disclosure

We do not sell your personal or business data. We may share information only in the following scenarios:

• Third-Party Service Providers: We use secure cloud infrastructure providers (such as hosting and database services) to operate our platform.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Security and Data Protection

We implement modern security practices, including data encryption in transit, strict access controls, and authentication mechanisms, to protect your models and personal data from unauthorized access or alteration.

6. Data Retention

We retain your account information and uploaded models for as long as your account is active or as needed to provide you with our services. If you choose to close your account, your data will be securely removed from our active systems.

7. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. You can manage your models directly through the ARVISTA.PK dashboard. For specific data requests, you can contact our support team.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or service offerings. Any significant changes will be communicated through the platform or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us using the contact form available on our website.